MX1AUSTRALIA.com.au must be notified of impending returns within 15 working days of order date.
Items returned for exchange or refund must be returned within 30 days from order date and in original and unused condition.
Items must be in original packaging complete with any tags or extra packaging from new.
Returns after 30 days from order date will not be accepted.
Items sent back with Australia Post Cash On Delivery (COD) will not be accepted.
Freight charges on all returned goods are the responsibility of the customer.
A completed copy of the MX1AUSTRALIA Product Return Form must accompany all goods being returned or exchanged.
Please click on the image below to download a pdf copy of the MX1AUSTRALIA Product Return Form.
Please contact us for any return issue at info@MX1australia.com.au or phone us on 1300721701
All products have been inspected prior to packaging and our guarantee is limited to replacement of defective parts. This guarantee is in lieu of all other guarantees or warranties implied or expressed. Because we cannot control the application of our products, the buyer assumes risk for any and all damage caused to themself or a third party by virtue of failure of these parts. We make no warranty as to products distributed by us, express or implied, including without limitation any warranties of merchantability and fitness for a particular purpose. We will, however, pass on all warranties made by the manufacturer, who has sole responsibility for performing such warranties. The manufacturer shall be solely responsible for any damage to person or property arising from design, manufacture and testing of all products, and we accept no liability for such damages. We shall not be liable for indirect or consequential damages.
Please contact us for any warranty issue at firstname.lastname@example.org or call us on 1300721701.
A completed copy of the MX1AUSTRALIA Product Return Form must accompany all goods being returned for warranty. Please click on the image above to download a pdf copy of the MX1AUSTRALIA Product Return Form.